Privacy Policy
Introduction
Welcome to Tiramesu. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our services.
Information We Collect
We collect the following types of information:
- Personal information, such as name, email, and phone number.
- Ride details, including pickup and drop-off locations.
- Payment information for processing transactions.
- Device and usage data to improve app functionality.
How We Use Your Information
Your information is used to:
- Facilitate ride-sharing services.
- Process payments and refunds.
- Enhance user experience and app performance.
- Ensure safety and prevent fraudulent activity.
Data Sharing & Security
We do not sell or rent your personal data. Your data is shared only with trusted partners to provide our services. We implement security measures to safeguard your information.
Your Rights & Choices
You can:
- Access, update, or delete your personal information.
- Opt-out of marketing communications.
- Request data portability.
Data Collection Policy
Your privacy and data security are important to us. Please read the following carefully before continuing.
What We Collect
We collect the following limited information for the purpose of creating and verifying your Stripe-connected account:
- Account Number
- Transit Number
- Institution Number
We do not collect, store, or have access to your full banking or credit card information.
How We Handle Your Information
- The banking information you provide is transmitted securely to our backend via Firebase Cloud Functions over HTTPS.
- This information is never stored on our servers or databases.
- It is immediately and securely forwarded to Stripe, our payment processor, for the sole purpose of setting up your payment account.
- Stripe is certified to the highest security standards (PCI DSS, SOC 1/2/3).
Your Consent
- By continuing, you consent to:
- The secure transmission of your banking information to Stripe.
- The use of this information solely for account setup and future payment transfers.
- The handling of your data in accordance with applicable privacy laws, including PIPEDA (Canada's Personal Information Protection and Electronic Documents Act).
- You can learn more about how Stripe handles and secures financial data in their Privacy Policy.
Minor Users
To ensure the safety of minor passengers, Tiramesu has implemented specific measures:
- Age verification is required for minor users. Parental consent must be provided for users under the legal driving age.
- Parents or guardians can manage minor accounts, including setting restrictions on ride availability.
- All drivers interacting with minors undergo additional background checks to ensure they meet Tiramesu's safety standards.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page.
Contact Us
If you have questions about this Privacy Policy, contact us at help@tiramesu.ca.